Information We Need and How We Use It
When you order with us, we ask for information such as your name, e-mail address and credit and debit card details. A contact telephone number may also be required so that we may contact you urgently if there is a problem with your order. All this is necessary to process your request or notify you of acceptance of your order.
Security Of Your Information
Our site uses secure server software to protect your information whenever you place an order or access your account information. We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security. This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.
We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access. We will never pass on your details on to a third party for marketing purposes. We will however send you details of offers from other companies that we think may interest you, but only with your permission. If you would like to receive such offers please email firstname.lastname@example.org.
Use of 'Cookies'
A cookie is a small text file that is sent to your computer via your web browser when you visit some websites. Cookies are used to store information about you for the next time you visit that site - information like where you went on the site and what you did. Cookies are a great way for a website to remember you when you next visit.
Our cookies do not contain any other personal information about you, and are used only to determine your browser and user preferences for our site. This helps us to provide you with the service that you desire and to enhance your browsing experience. However, if you prefer, you can set your browser software to not accept cookies. You should still be able to use our site without cookies enabled.
If for any reason, you are unsure about the personal and account information we are holding in your name, please contact our customer service team. They will happily review your file and update the records if required. You can contact our customer service team by email, phone or via the website.
If you wish to change your existing preferences on receiving marketing information from Cuddledry please see below for further details: